Versable Designs values our customers' satisfaction and we understand that sometimes products may need to be returned. Below outlines our Return and Refund Policy:

​

ELIGIBILITY FOR RETURN

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. You will also need to provide the receipt or proof of purchase.

​

NON-RETURNABLE ITEMS

Please note that due to final clearance, hygiene concerns, and for other reasons, some items are non-returnable. These items will be clearly marked as non-returnable on their respective product pages.

​

PROCESS FOR RETURNS

To initiate a return, please email us at sales@versabledesigns.com. Upon receipt of your email, we will respond quickly and accordingly and make sure your return is handled as quickly and efficiently as possible.

Please do not send your purchase back to the manufacturer; all returns should be sent to the return address provided in the return instructions provided in the email response from our support team.

​

RESTOCKING FEE

Restocking fees only apply to returns from buyers remorse. The restocking fee will be 15% of the cost of goods.

​

REFUNDS

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the time it takes for the refund to reflect in your account depends on your card issuer's policies.

​

RETURN SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

​

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at sales@versabledesigns.com.

​

We at Versable Designs strive to make your online shopping experience as simple and enjoyable as possible. If you have any questions regarding the Return and Refund Policy, feel free to contact us at sales@versabledesigns.com.